Sound familiar?Princess Margaret
- The call
- You let a part-time employee go on Friday. The shop key is on a ring in their apartment, or their car, or a friend's kitchen, and on Monday morning the register and the stock room open with it.
The spare under the planter by the side door is gone. Everyone in the family swears they did not take it, the planter has clearly been shifted, and you have no idea how long ago that happened.
In plain words
The visit runs in a steady order. On the phone you describe what was lost, which doors it opened and whether you have a way in. At the door the locksmith confirms your connection to the property, then walks it with you listing every cylinder. Each one comes off in turn, is repinned to the new key and refitted. The first key is cut to the new combination and checked in every lock, and the remaining copies are cut from it. Then every key is tried in every door with you watching, the count is agreed, and the new key code is written down for future copies.
Lost Keys — Same-Visit Rekey · Princess Margaret
How the visit goes
Scene 1
Confirming who is asking for the change
A rekey decides who can open a door from now on, so the locksmith starts by confirming that the person asking has the standing to decide. Photo identification matched to the address does it for an owner. A tenant shows a lease or a recent bill along with identification, and mentions whether the landlord knows. A property manager or superintendent shows the management connection and says which units or doors are theirs to authorise. None of this is suspicion; it is the same care that stops a stranger with a convincing story from having your own locks reset against you. When something is missing, the locksmith says what would settle it and waits.
Scene 2
Setting a new combination pin by pin
On a conventional pin-tumbler cylinder, with it on the bench, the plug is turned slightly and a follower is slid in behind it so the springs and top pins stay in the housing rather than scattering. The plug comes out and the old bottom pins are tipped away. The new key is cut first, then a pin whose length matches each cut is dropped into the corresponding chamber, checked flush with a gauge, and the loaded plug is guided back under the follower. The plug should turn with a light, even feel and no catch. If it drags on one chamber, that pin is sized again before anything goes back on the door.
Scene 3
Spares that live outside the house
A rekey is the natural moment to decide where the spare goes, because the one under the planter is the reason many of these calls happen. A key with a trusted neighbour or nearby relative is the simplest answer. A small combination lockbox fixed in a discreet spot, with the code shared only with the people on your list, is a step up and can be fitted before the locksmith leaves. For families with a keypad lock, a personal code for each member does the same job without a key at all. Whichever you pick, the spare is now a planned thing with a known home rather than a habit.
In the van
- Key blanks in common keyways
- Pin tweezers and shims
- Top pins and cylinder springs
- Rekeying pin kit
- Replacement cylinders
What shapes the quoteBloordale Gardens Lock & Key Co.
- Travel to the property
- Every call-out includes the drive. A house across town and a rural property at the end of a concession road involve different time on the road, and the quote reflects the trip.
- Time and day of the call
- A weekday afternoon and a late evening or holiday call cost the same amount for a lost-key rekey. When a stolen wallet makes the visit urgent, the locksmith still confirms the exact figure on site, once the cylinders and keys needed have been looked at.
- Whether the doors can share one key as they are
- Cylinders from the same keyway family are pinned alike with no extra parts. A door from a different family needs a compatible cylinder swapped in if you want a single key, and that part is quoted separately.
FeesSame any hour
Questions people ask us
Does the locksmith need to see the actual lost key, or just look at the lock?
Just the lock, and the door it is fitted to. A rekey works on the cylinder itself: the locksmith opens it, fits a new set of pins matched to a fresh key, and the old key stops working the moment that is done, whether or not it ever turns up again. Knowing roughly how the old key looked, cut on both edges, a chip on the head, a certain brand, can still help identify which cylinders in the house shared that key.
What about the mailbox key?
It depends on whose mailbox it is. A private box at your door or on your post is yours, and its small cylinder can be rekeyed or replaced in the same visit. A compartment in a community mailbox or an apartment mailroom belongs to the postal service or the building, which handles lost-key lock changes through its own process. The locksmith will tell you which you have and who to call.
Can all my doors work on one key afterwards?
Usually, yes. Cylinders that share a keyway family accept the same blank, so they can be pinned to one combination during the rekey. The front door, back door, garage entry and a gate padlock of the same family become a single key. Where a door uses a different family, the locksmith can swap its cylinder for a compatible one in the same visit, or you can choose to keep two keys for that door.
Lockout Services
- Business Lockout ServiceThe manager who holds the only set of office keys is on a plane.
- Broken Key ExtractionThat key had been bending a little for years, and you kept straightening it.
- Break-In Damage Lock RepairSomeone smashed the little window beside the door, reached in and turned the thumb-turn.
- Seized & Jammed Lock OpeningThe shop's lever handle goes down as usual, but the latch inside the mortise case never pulls back.
Princess Margaretinformation
TorontoOntario
Lost Keys — Same-Visit Rekey · Toronto, Bloordale Gardens, Eringate, Etobicoke, Glen Agar, Islington, Thorncrest Village, West Deane Park
- Town
- Princess Margaret, Toronto
- In business
- 13 years
- Hours
- Open 24/7
- Nights, weekends and holidays, same fees
- Phone
- (289) 804-4797
- Visits
- On-site assessment preferred. Request a visit or call.
2021 census: what it means at the door
Every square is one home in a hundred.
- 58 in 100 homes · older homes
- 23 in 100 homes · mostly attached
- About 58% of homes in Toronto were built in 1980 or earlier, according to the 2021 Census.Established homes often have non-standard bores and backsets from an earlier generation of hardware. A locksmith working in such an area carries adapter plates and cylinders in the older sizes, so an upgrade fits the existing door instead of forcing a new one.
- Single-detached houses make up about 23% of homes in Toronto (2021 Census).Where most people live in townhouses, apartments or condos, doors come in two kinds: the suite door you control and the shared entrances the building manages. A locksmith works on your door freely and coordinates with management on the rest.
On-site assessment
Request a visit.
The spare under the planter by the side door is gone.
(289) 804-4797, open 24/7.